Cricket engage User Manual download pdf (Page 68)

Problems and their solutions

Symptoms Possible Causes Solutions

The battery is dead Charge the battery

Phone won’t turn on

Poor contact Reinstall the battery

Phone turns itself off Battery very low Charge the battery

Decreasing of battery

performance

Replace the battery

Poor standby time

Weak network signal Turn off the phone temporarily

Weak network signal Move to where the signal is stronger.

Can’t connect to the network

Out of the service area Make sure you’re in a network service area.

Calls keep dropping Weak network signal Move to where the signal is stronger.

Phone doesn’t ring when I

receive incoming calls

Phone is set to ‘Silent’ or

minimum volume.

Enter “System Settings > Sound” to select a

non-silent mode or to increase the ring

volume.

Not connected to the

network

Check if the network connection is closed.

Please refer to “System Settings >Wireless

& Networks” to open the network

connection.

Unable to connect to the

Internet

You are not in the network

service area.

Please consult your network operator for

the service area.

1 2 ... 63 64 65 66 67 68

No comments

Cricket engage User Manual Page 68